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Cancelling a Listing Transaction with a buyer and re-starting with new buyer

Ben Nicolas Mar 27, 2014 07:17PM PDT

How do I do this?

I need to:
1) change members in transaction, new selling agent, LO & buyers
It seems awkward to have to e-mail Reesio support to change the members of the transaction and I don't want to have to re-start the whole transaction.

2) Some of the closed tasks need to be re-opened too (i.e.- we have to get new disclosure package signed).

3)How do I change the scheduled closing date?

1 Community Answers

Best Answer
Reesio Support Mar 28, 2014 12:12PM PDT

Hi Ben,

At this time, the best way to handle transactions with new buying groups is to change the status, archive the transaction and create a new transaction with the new buying group. We realize this is not ideal and are working on a groups feature to allow for multiple buying groups in the same transaction.

https://support.reesio.com/customer/portal/articles/1307599
https://support.reesio.com/customer/portal/articles/1307591

In general, to reopen a completed task, just uncheck the task in the completed filter and the task will reappear in your open filter.

To change the closing date, go to your property details tab and edit the closing date:

https://support.reesio.com/customer/portal/articles/1307598-edit-property-details

Thanks!


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